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Copyright Notices
The works of authorship such as all designs, graphics, texts, and images stated in this website, are reserved by battery-info.net. Without the official agreement from the owner, these materials should not be copied, transmitted, displayed, distributed, or reproduced illegally for any business or commercial purposes.
Limitations of Liability
Our suppliers or we may delete or make changes in the information, products or services described herein at any time without prior notice to you and without any liability to you. We reserve the right to terminate any or all website offerings without prior notice.
We disclaim all warranties and representations of any kind with regard to the website, including any implied warranties of merchantability, non-infringement of third party rights, freedom from viruses or other harmful codes, or fitness for a particular purpose;
We do not guarantee the accuracy, adequacy, or completeness of the information and materials included in the website. We expressly disclaim liability for errors or omissions in the materials and information;
We will not be liable for any delay, difficulty in use, computer viruses, malicious codes or other defects in this website, any incompatibility between the website and the users' files and the users' browser or other site accessing program, or any other problems encountered by the users due to causes beyond our control.
All of our products are guaranteed against defects for 30 days since the shipment date otherwise expressly stated herein, we disclaim all warranties, or expressions of any kind with respect to products sold on this website. You agree that the sole and exclusive maximum liability to our website arising from any product sold shall be the price of the product ordered. Furthermore, in no event shall our website, affiliates and any third party data providers are liable to special, indirect, consequential, or punitive damages related to products sold.
Security
Your security is our top priority. We are dedicated to keep your account information safe and secure. You can complete your payment through Paypal (Please go to www.paypal.com for detailed information or contact us by email), which we have adopted an advanced secure socket layer (SSL) in our website that can make your transaction safe and secure. However, it does not mean that we will be responsible for the confidentiality of your account and password. Therefore, please make sure that you keep your password safe. If you are under 18, all of your transactions must be made under the supervision of your parents or guardians.
Delivery Time
Items will be shipped out in the following business days after you have checked out. In general, it may take about 3 - 7 business days for delivery.
Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 3 business days.
Order tracking
We allow you to track your order at the click of a mouse. When your shipment is confirmed, you'll receive a tracking number in your confirmation e-mail.
Shipping rates
Our postage rates include the expenses of shipping, handling fees and high-quality packaging, which are charged based on weight and size of the goods, delivery destination and its retail value.
Return Policy
Non-defective product(s)
1. Should you change your mind after purchase, please contact our customer service department immediately. We can cancel your order as long as you request. However, if your order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage), and a 10% restocking fee will be charged. To return the product(s), you can refuse to accept the product(s) or contact our customer service department for a RMA (Return Merchandise Authorization).
2. Should you open the package, but do not want to accept the received product(s). Having a RMA number from us is necessary and a 10% restocking fee will be charged.
3. We try our best to deliver your desired products as soon as possible. In case you receive wrong products due to our mistake, please contact us: [email protected] for exchange or refund. We will make exchange or refund arrangement after goods are returned.
Defective product(s)
1. All our products have a one-year warranty. Defective products may be replaced if returned a year since the date of purchase. If products do not work properly, please contact our customer service department first to resolve your problem. Do not return goods directly to us without getting a RMA number. It is difficult for us to find out your transaction record and this may result in delaying exchange or refund process.
2. Defective products must be returned within 30 days since the issue date of RMA. Otherwise, no replacement or refund will be made.
3. If the warranty expires or products are misused, it will be declared void.
4. The original shipping, handling charges and return postage will not be refunded.
5. It is not acceptable to bring the defective item for exchange in person.
RMA Procedure
1. After receiving the products from us, please keep the package and enclosed documents properly. It is because they are all necessary to provide if you return defective product(s) in the future.
2. Email us: [email protected] for a RMA number. It would be appreciated if you can provide your name, email address, phone and invoice. We will issue a RMA number to you by email.
3. Repack the original package with everything received, including enclosed documents. Missing of any original components may incur a refusal of exchange or refund from us.
4. Please write the RMA number clearly on the outside of package and send it back to us. We will not be responsible for any consequence caused if customers do not mark the RMA as requested. Please note that you should be responsible for the loss of shipment. You can insure the package to reduce potential loss that you may suffer.
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